Frequently Asked Questions
How often should I get my carpets cleaned?
It is recommended to get your carpets professionally cleaned at least once every 6-12 months, depending on the amount of foot traffic and other factors.
Are your cleaning products safe for pets and children?
Yes, we use only eco-friendly, non-toxic products that are safe for your family and pets.
Do you move furniture during the cleaning process?
Yes, we will move small and medium-sized furniture, such as chairs and tables, as needed. However, we ask that you move any larger furniture, such as beds and sofas, prior to our arrival.
How do you handle water damage restoration?
We use specialized equipment to extract water and dry the affected area, and we take steps to prevent mold and mildew growth. We also work with your insurance company to ensure a smooth restoration process.
How can I schedule a carpet cleaning appointment?
You can easily schedule an appointment by calling our office or by filling out our online contact form. We will work with you to find a convenient time and date for your cleaning service.
What method of carpet cleaning do you use?
We use a variety of methods, including steam cleaning, green cleaning, and other techniques, depending on the type of carpet and the level of cleaning required.
How long does the carpet cleaning process take?
The length of time it takes to clean your carpets depends on the size of the area, the level of soiling, and the cleaning method used. However, most jobs can be completed within 1-3 hours.
Can you remove all stains from carpets?
While we can remove many common stains, some may be more difficult to remove or may require additional treatment. We will do our best to remove any stains and provide recommendations for ongoing stain prevention.
Do you offer commercial carpet cleaning services?
Yes, we offer a variety of commercial carpet cleaning services for businesses of all sizes, including offices, retail stores, and restaurants.
